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What you’ll learn

Program Content:

• The 10 steps for a complete and correct introduction of yourself and others, in-person, virtually, by phone and in writing.

• Know yourself, quickly identify and present your unique strengths.

• Understand the power of your nonverbal and body language interactions, how you are perceived and what may be revealed about you in-person, virtually, by phone and in writing.

• Other people’s body language gives you an abundance of information, observe quickly and correctly interpret their signals and gestures to create professional win-win situations.

• Influence with the power of your voice and vocabulary, the art of pausing, pitch and tone, speaking too fast or slow, how to eliminate fillers. A significant part is excellent listening skills.

• Become an excellent conversationalist about many topics to engage many people.

• Presentation skills, connect with audiences in 3 seconds, facilitate productive meetings, design valuable information with an opening, middle and closing.

• Realize the influential roles of both formal business communications and small talk.

The Outcome:

With Exceptional Career People Skills, first and lasting impressions establish successful workplace interactions and contributions with results that demonstrate accountability, adaptability, strong communication, critical thinking, successful leadership and listening abilities, able to motivate others with a positive attitude and excellent time management.